Dear CaringSG Members,
CaringSG has partnered with HIDOC to offer easy access and support for caregivers’ healthcare needs.
HIDOC is a digital health platform that facilitates medical consultations between the public and healthcare providers.
CaringSG Member Perks with HIDOC
Virtual Consult and Home Care
- Virtual Consult with HIDOC’s GPs at $18 (+ medication as charged) [U.P. $20]
- Virtual Consult with HIDOC’s Specialists starting from $80 (+ medication as charged)
- Delivery Fee capped at $10
- Home Care
- $150 for doctor call (+ medication / procedure as charged) [U.P. $170 onwards]
- $50 for nurse call (+ medication / procedure as charged) [U.P. $70]
Complimentary for CaringSG members
- Assistance on doctor recommendation and pre care support
- Arrangement of home care appointment booking
- Follow up post care check in call
- Unlimited access to HIDOC’s content library
- All access to HIDOC’s services including healthcare experts
- Once a month hybrid workshop on mental health including coping techniques for you and your family members by HIDOC partner psychologists
- Onboarding of your existing doctors and allied healthcare onto HIDOC platform
How to claim your CaringSG member perks with HIDOC
Step 1: Take a screenshot of your CaringSG E-Membership card (see picture example below)
Access www.caring.sg and click on “Login”.
Step 2: Download the HIDOC app on Google Play Store or App Store
Step 3: Follow the user guides below for video consultation, or home-based consultation based on your needs
1. Video Consultation User Guide
- Tap on the “Partner Privileges” tile under the Select Consult segment and select CaringSG.
- Click “Next” and select your preferred GP to schedule appointment date and time.
- Take a screenshot of your CaringSG e-membership card and upload when prompted.
- Enter the code HD-CARING-0001 under Promotions/Vouchers when checking out.
2. Home-based consultation user guide
- Tap on the “Partner Privileges”tile under the Select Consult segment and select CaringSG.
- Schedule appointment with our personnel via intercom by tapping the hand icon at top right hand corner.
- Our personnel will guide you along to book appointment and purchase the service.
- Enter the code HD-CARING-0002 under Promotions/Vouchers when checking out.
The high res user guides can be downloaded here.
Other Updates
CaringSG Webinar: Keeping Cool When Your Child Melts Down
On 21 November 2025, CaringSG hosted a lunchtime webinar titled “Keeping Cool When Your Child Melts Down”, bringing together caregivers and professionals to explore one of the most challenging aspects of caregiving — managing meltdowns safely, calmly, and compassionately.
What an Incredible Day at Purple Parade 2025! 💜
On 25th October 2025, Singapore came together for a truly inspiring celebration of unity and inclusion at Purple Parade 2025.
